• Frequently Asked Questions

    Compelling Cleansl

Compelling Cleans


Every job that we do is different and so are the customer expectations. We prefer to visit your premises before we provide you a quote taking into account the nature of the job and its demands.

One-off cleans and Domestic cleans will pay upon receipt whilst regular commercial cleaning will have their payment terms and conditions outlined in their contracts.

No you do not need to provide any cleaning materials. Compelling Cleans brings all cleaning chemicals and equipment.

You will have your own dedicated cleaner(s) however in the event they are not available due to holiday or sickness you will have another trusted staff member cover the clean.

We do realise that sometimes life gets busy and you might have to reschedule your regular cleaning service. Please inform us 48 hours in advance, so that we can change our team member’s schedule or arrange an alternative time and date for the cleaning. In the event that Compelling Cleans is not made aware you will be charged 75% of your typical cleaning fee.

Again, please let us know well in advance if you plan a holiday trip and decide to suspend the regular cleaning during that period. We would be happy to do it as long as we are provided a short and fixed duration.

If any circumstances beyond our control like traffic, any accident on the road or staff injury or suddenly have staff off sick or any work accident; then we will inform you ASAP and will arrange an alternative time suitable for you and us to cover our services.


Had Compelling Cleans come to do a full house deep clean today ready for Christmas. Absolute unbelievable service with attention to detail first class. Such hard working and so polite. This company is everything you need and more. Would highly recommend Becky and Compelling Cleans.
Charlotte is our cleaner from Compelling cleans. She is friendly, trustworthy, and thorough. She always does a good job. More recently I even left my keys in a secret place for her to let herself in and clean our house from top to bottom in readiness for our Ukrainian family who we were at the time meeting at the airport. She did a wonderful job for which I am very grateful. I would recommend Compelling Cleans to anyone
Highly recommend Compelling Cleans, they have cleaned my air bnb on several occasions and the results are outstanding!
I can’t recommend Compelling Cleans enough! Becky and her team are excellent – professional, punctual and with fabulous attention to detail. Compelling Cleans clean our busy holiday cottage and we have 5* cleaning reviews consistently – it is always sparkling clean, for every booking, with turnaround on the same day. Additional attention to detail for housekeeping from changing linen, towels and kitchen items are also managed by Becky. It is so lovely to know that our cottage is always clean, tidy and looked after thanks to Becky and team – thank you so much!
I can thoroughly recommend Compelling Cleans . Becky and her team work extremely hard and give perfect results.
Highly recommend Becky and team, excellent end of tenancy clean, very high standard. Prompt response and really helpful, super pleased!
Highly recommend Compelling Cleans. We have been lucky to have Becky & the team complete excellent domestic cleans weekly for the last 6 months. Great communication
Amazing cleaning service!! Wouldn’t use another company.

At Compelling Cleans we specialise in cleaning Retail & showrooms, Educational Facilities, Offices, Warehouse & Manufacturing, Hospitality & Leisure, Medical Facilities, End of Tenancy, Childcare and After Builder Cleaning.

We operate in and around, Monmouthshire, Herefordshire and Gloucestershire. We clean in the following areas Monmouth, Coleford, Cinderford, Whitchurch, Goodrich, Ross on Wye, Raglan, Hereford, Worcester, Gloucester, Cheltenham, Chepstow, Newport, Cardiff, Bristol, Caerphilly & Abergavenny. Stay up to date, follow us on Facebook.